Business Analyst Senior

FIS

Hanoi, Vietnam

Full-time

Jun 14

This job is no longer accepting applications.

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

Conduct various types of research and analysis to support business operations of an internal business segment, division, group or line of business. Assist management in resolving business issues in an effective and productive manner. Design, document and re-engineer business processes and publish business metrics results

Elicit, analyze, communicate and validate business/user requirements for processes, policies and information systems. Translate business needs/end-user requirements into functional specifications that describe what the system, process or product/service must do to fulfil the end-user/business requirements.

• Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.

• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time and form of desired results.

• Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications.

• Influences business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.

• Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc.

• Identifies and documents business strategies, objectives and drivers.

• Analyzes and documents business processes and metrics and identifies improvement opportunities.

• Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/ROI.

• Re-engineers processes to deliver greater effectiveness and efficiency.

• Identifies/documents how applications and systems interact to support business processes.

• Assesses, applies and projects the impact of system changes on users and internal and external clients or stakeholders.

• Uses knowledge of systems and industry requirements to develop or modify complex information systems.

• Other related duties assigned as needed.

What you bring

  • Exposure to Core banking systems like Profile, T24, flexcube or other similar systems
  • Knowledge of the business goals, objectives and business operations for the appropriate organization
  • Knowledge of basic financial analysis principles and ratios
  • Proficiency in standard office software, such as MS Office, Visio, MS Access, etc.
  • Proficiency in industry-standard process methodologies, e.g., Six Sigma, LEAN, ISO, CMM, etc.
  • Excellent verbal and written communication skills to audiences of various levels in the organization, e.g., executive, management, individual contributors
  • Willingly shares relevant knowledge and expertise to other resources
  • Good analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management and time management skills
  • Ability to persuade and influence others on the best approach to take
  • Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed 
  • Is resourceful and proactive in gathering information and sharing ideas


What we offer you

  • Competitive salary and Attractive benefits
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A modern, international work environment and a dedicated and motivated team


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FIS

Advancing the ways the world pays, banks and invests

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