Channel Partner Manager

Zip Co



Jul 2

This job is no longer accepting applications.

About us

Zip is one of Australia’s fastest growing Fintech and the company behind popular products such as Zip Pay, Zip Money and PocketBook. Zip offers buy now pay later solutions and longer dated credit solutions for both online and in-store, connecting partners (i.e. merchants / retailers) with consumers, helping them ‘own’ the way they pay. 

We use technology and data to deliver simple, fast and fair payments to empower customers to own the way they spend their hard-earned money with greater flexibility and convenience. Our strategic focus is enabled by an aligned high-performance team, a reliable, secure and scalable platform, wide acceptance amongst merchants and more consumers using Zip every day.

We are currently experiencing an exciting period of exponential. Our vision is to see the Zip logo at every checkout ultimately allowing consumers to choose Zip for all their payment needs. Zip is available in AU, NZ, US, UK, ZA, CN, also expanding rapidly in new markets including UAE, Mexico, SEA, Eastern Europe. 

Most importantly, we have an amazing culture and our team is proud to work hard to provide innovative solutions to our valued customers and partners. 

Our values: Customer First, Own It, Stronger Together and Change the Game, are at the heart of everything we do. They form our Mamba mentality - how we’re better than yesterday, and are used to create game-changing experiences for our customers and our people.

Join us on our mission to be the first payment choice, everywhere and every day.

The role 

As we grow our business in Asia, we are looking for an experienced account manager to work with key channel partners (gateways, POS Software providers) and regional/global platform partners (eg. Marketplaces) 

You are commercially minded and have the ability to create and oversee service agreements with ease, as well as the ability to manage partner relationships to drive mutually agreed business outcomes.


In this role you will: 

- Lead the process of identifying, qualifying and delivering on a pipeline of strategic partner opportunities based on go-to-market, strategy and product team priorities

- Manage the pipeline of partner opportunities to launch, implementing the commercial model, supporting the ‘go live’ process, and working with sales teams to realise the benefit of the new partnerships 

- Drive the process of negotiating agreements with input from product, legal, finance and key internal teams

- Work cross-functionally with Product, Sales, Legal, Marketing, and PR to launch new products and partnerships

- Maintain direct and active relationships with partners, including proactively resolving business and technical issues and serving as an internal advocate

- Develop and execute Channel Partner account plans to accelerate new merchant acquisition and revenue growth delivering win-win partnerships between Zip and partner companies

- Cultivate a fun, rewarding, innovative and results-driven culture that lives and breathes our Zip values and building empathy for and understanding of your partners, customers, and market.

To help us level up, you'll bring:

  • 5 years+ experience in successfully growing a channel network, ideally in the SaaS or IT Solutions space
  • Understanding of the Asian ecommerce ecosystem. ideally bringing with you relationships and a track record for delivering mutually beneficial outcomes
  • Demonstrated senior account management or related experience with a focus in B2B or B2B2C organisations
  • Strong understanding of SaaS and APIs, and the ability to translate partners’ needs into a complete solution
  • Proven experience collaborating with a diverse stakeholders and partners to realise commercial outcomes
  • You operate at the bleeding edge of innovation around tools and technology to maximise channel effectiveness and look ahead at how to propel the use of the channel forward 
  • You must be able to function in a fast-moving entrepreneurial environment
  • A strategic thinker yet focused on execution; able to roll up your sleeves to get things done
  • Significant commercial awareness and adept at prioritising most impactful tasks/projects
  • Excellent verbal and written communication skills. Humble yet confident, with good self-awareness

We’re looking for someone who always finds new boundaries to cross - a future Zipster who will obsess over excellence and make constant improvements for our customers. We’ve removed the red tape here to get things done quickly, so if you see a problem, own the solution. You've gotta hustle at Zip!

If you only meet some of the requirements for this role, that's okay. We value a diverse range of backgrounds and ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.

Benefits @ Zip

- Flexible working culture

- Generous paid parental leave

- Birthday and wellness leave

- Fun team with high-growth hustle

- Heaps of social events

Join us on our mission to be the first payment choice, everywhere and every day.

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Zip Co

Tap & Zip everywhere. Pay later.