Lead Product Designer


Sydney, New South Wales, Australia


Jul 6

This job is no longer accepting applications.

We’re a passionate team of brilliant achievers, and together we’re using technology to take the small business finance industry to the next level. Our mission is to keep small businesses moving – with smart cash flow solutions right when they need them. Supporting them through ups and downs. Making their lives easier. Helping them Prosper.

The role:

At Prospa, our design team spans the disciplines of service design, product design, marketing, graphic design, copywriting and branding.

We take a human-centered approach and consider each touchpoint with our customers — whether it’s a mobile app, television campaign, window sign, or an email. We design solutions that complete the entire customer journey and are passionate about building a unified design organisation to provide a deeply comprehensive customer experience. 

As the Product Design Lead you will be as excited as us about the role of design in solving complex, real-world problems through intentional, human experiences! You’ll love partnering with talented designers and collaborating more broadly with a variety of roles across several fast-paced product teams. Above all you will revel in the crafting and executing our design vision and mentoring our team of Product Designers.  

What you will be doing:

  • Work with product managers, engineers and stakeholders to define and explore the problem space, goals and requirements 
  • Collaborate to generate ideas and compelling solutions 
  • Use the Prospa design system to craft wireframes, prototypes and journey maps 
  • Be the custodian of the Prospa design system, taking it to the next level  
  • Support, mentor and coach Product Designers 
  • Analyse user feedback and activity 
  • Conduct qualitative and quantitative research and analysis to understand user needs and pain points 
  • Uncover product market fit for new products and services 
  • Detail and share competitor analysis, product feature analysis and industry trends 
  • Present, communicate and gain buy-in 

What you’ll need to succeed:

  • Demonstrated experience in similar Senior or Lead role/s
  • Proven ability to think big picture and then get down in the detail 
  • Strong communication skills to “sell the dream” 
  • Demonstrated experience in using quantitative and qualitative data to drive design decisions 
  • Demonstrated experience using Figma to create design concepts, prototypes and deliver final user interface designs 
  • Solid knowledge of design practices for user experience design 
  • Proven ability to work directly with multiple teams and stakeholders including Product, Engineering, Sales and Customer Success 
  • Understanding of accessibility 
  • Experience leading design initiatives would be advantageous but not essential

Don’t let a confidence gap get in the way of submitting your application. We’d love to hear from you and see if this could be a great match.

What we offer:

  • Bonuses and stock options
  • Flexible ways of working
  • Winter @ Prospa (think free days off, themed events, swag, massages, coffee carts and a whole lot more)
  • Team and companywide social events
  • Volunteer leave and paid parental leave
  • Career development opportunities and study assistance
  • A chance to be a part of one of Australia’s fastest scaling tech organisations
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We keep small business moving.