Manager, Software Development

PayPal

Bengaluru, Karnataka, India

Full-time

Jul 15

This job is no longer accepting applications.

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.


PayPal's Customer Success Platform organization is in a transformational journey building very mature capabilities to manage its massive infrastructure fleet at scale. This is a diverse and geo-distributed team of very talented and passionate engineers grounded on solid engineering principles and operational excellence working on simplifying and solving some of the complex problems in managing an internet scale platform.We're looking to hire a hands-on and results-oriented Engineering Leader for the CS Decision Platform team, which is a foundational and critical function of the overall Customer Success Platform organization. Strong technical background, demonstrated experience in leading Platform Engineering work and great people skills to build highly competent and productive teams are key qualifications and traits to be successful in this role.


Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. 

PayPal's Customer Success Platform organization is in a transformational journey building very mature capabilities to manage its massive infrastructure fleet at scale. This is a diverse and geo-distributed team of very talented and passionate engineers grounded on solid engineering principles and operational excellence working on simplifying and solving some of the complex problems in managing an internet scale platform. We're looking to hire a hands-on and results-oriented Engineering Leader for the Complaints solutions team, which is a critical function of the overall Customer Success Platform organization. Strong technical background, demonstrated experience in leading Platform and Application Engineering work and great people skills to build highly competent and productive teams are key qualifications and traits to be successful in this role.

Responsibilities include:

Design and implement short and long term strategic plans to meet current and future requirements

Lead engineering efforts in driving the product roadmap and business requirements.

Develop a software lifecycle model to manage the engineering discipline as we do for code – like CI/CD, audit-ability and traceability 

Perform R&D to strategize for long term to bring in the best and most modern tools and technologies and recommendations backed with data to influence management to take right long-term decisions


Qualifications

• At least 3+ years professional software engineering manager experience or strong tech lead experience with some management experience.

• 8+ years of hand on software development experience using Java.

• Computer Science bachelor's degree, relevant technical degree or equivalent experience

• Strong leadership presence and ability to lead directly and through influence to drive execution of strategy in a global organization with competing priorities

• Possesses strong operational and project management experience, driving exceptional results every day.

• Experience and knowledge with helping team develop and automate code testing, within high test coverage.

• Skilled in API frameworks, backend technologies, micro-service architecture and CI/CD tools.

• Exposure to front end and full stack design and development

• Proven experience leading engineering teams supporting multiple business functions.

• Experience with Agile development and methodologies.

• Possesses strong verbal and written communication skills.

• Exposure to machine learning a big plus

Additional Qualifications

• Thrive in an environment of constant change

• Be a quick learner undaunted by complex systems


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.


PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.


R0066500

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