Senior Director, Strategy and Innovation - Global Payments

Zip Co



Jul 19

This job is no longer accepting applications.

Given Zip's scale in key markets and the rapid global expansion, there is a need to consolidate and optimize our payments platforms and payment partnerships. In addition, we are moving to new models leveraging scheme rails and requiring specific needs in each new market we enter. Bringing this together in a global view is imperative to our success.


The Senior Director, Strategy and Innovation – Global Payments will work closely with the GM Global Payments, and responsibilities will include:


Develop Deep Understanding of Payments Landscape and Opportunities  

·       Pull together a consolidated view of payment trends across markets

·       Complete deep dives on new opportunities and competitor payment use cases 

·       Educate payments team other executives on payment landscape and trends

·       Develop recommendations on new trends/opportunities eg. Open Banking, RTPs


Manage Relationships with Key Payments Partners

·       Develop strategy and approach to Issuing partnerships with Visa and MC

·       Negotiate Global Deals with Schemes and Acquirers

·       Optimise commercial outcomes for Zip across regions

·       Work hand in hand with Global Payments Partnerships Team


Work with Regional Payments Product Leads on Innovation 

·       Engage with regional payments teams to understand their requirements

·       Manage engagements with Schemes and Acquirers on solution design

·       Understand future developments and what Zip can leverage ahead of competitors

·       Become thought leader in payments for Zip 


Lead Global Payments Planning Process

·       Collate requirements and/or payments roadmaps from Payment Product leaders  

·       Align across platforms and manage prioritization discussions/decisions

·       Assist with frameworks and analysis of trade-off decisions

·       Develop and present overall payments strategy and roadmaps

·       Work with CCO on key presentations to Product Council, Executive and Board


Manage Payments Reporting and Compliance

·       Manage analyst and ensure payments team getting support where required

·       Develop models for revenue and cost analysis of payments operations by market

·       Ensure Zip is meeting all scheme and regulatory compliance requirements


Live the Zip Values

·       Display and hold others accountable for living the Zip Values: Customer First, Own It, Stronger Together, Change the Game

Skills and Experience

  • 2+ years at leading consulting organization such as Bain/McKinsey
  • 10-15 years in payments related company, eg. Visa/MC, Paypal, Bank, Acquirer/Issuer
  • Experience in ecommerce, retail, payments or technology related businesses
  • Strategic thinker and influencer to get others to follow
  • Sound financial & commercial acumen, with experience in complex modeling
  • Ability to process, analyze and think “outside the box” to get results
  • Ability to collaborate with, influence & persuade others with structured thinking
  • Results-orientated with a record to prove it and strong customer-first ethic
  • Ability to influence and communicate effectively across all levels within an organization.

We’re looking for someone who always finds new boundaries to cross - a future Zipster who will obsess over excellence and make constant improvements for our customers. We’ve removed the red tape here to get things done quickly, so if you see a problem, own the solution. You've gotta hustle at Zip!

If you only meet some of the requirements for this role, that's okay. We value a diverse range of backgrounds and ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.

Benefits @ Zip

- Flexible working culture

- Generous paid parental leave

- Birthday and wellness leave

- Fun team with high-growth hustle

- Heaps of social events

Join us on our mission to be the first payment choice, everywhere and every day.

You must be logged in to to apply to this job.


Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information


View resume


Zip Co

Tap & Zip everywhere. Pay later.