Product Owner - Transactional Banking


Sydney, New South Wales, Australia


Merchant Acquiring & POS / Product

Jun 4

Why work for us

We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.

Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Our over 500 strong team of Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of banking for Australian businesses.

ūüé• Take a look here what it's like to work at Tyro

At Tyro we're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.

Forgot what you know about big banks, At Tyro we do digital banking for Businesses. The Business Banking team is responsible for design and development of business banking products for Tyro customers. We collaborate, design and create digital banking products by constantly improving our current digital capability.

The primary role of the Banking Product Owner at Tyro is to be the bridge between key business stakeholders and an Agile development team, managing the value delivered by the teams and ensuring that it aligns with the overall Banking strategy. You'll be a part of a team that loves the work they do and who enjoy working together. They're passionate about their work, and they're passionate about motivating each other to do great things. The Product Owner is accountable for getting the team to develop the right thing, while the team is accountable for developing it the right way.

The Product Owner will be required to work in an Agile team to support the delivery of a high-value, high-quality products and features, enabling Banking to achieve its planned business outcomes. The Product Owner will work closely with the engineering teams, the product manager and the Head of Banking as well as other internal and external stakeholders.

This role is for individuals who have knowledge and skills that will bring an ability to strategise, articulate a clear vision as well as strong problem solving and analytical skills. You will have excellent relationship building and communication skills, along with and the desire and ability to learn across disciplines in Banking.


  • Be the owner for product delivery to drive by the product strategy, roadmap, and backlog.
  • Collaborate closely with a cross functional team of Designers, Architects, Engineers, and other experts
  • Refine and write user stories, provide guidance to the Engineering teams on user behaviour and to enhance user experience.
  • Help drive development, identify areas for improvement through data analysis, process mapping, investigations, resolving production issues and promote continuous improvement to enable us to achieve our strategic goals.
  • Helping the team with ensuring the quality of work being delivered is upheld
  • Champion exceptional customer experiences and prioritise outstanding design
  • Participate in design processes to uncover the needs and motivations of our customers
  • Prioritise features and stories to maximise customer and business value
  • Manage stakeholders by understanding their needs and expectations, and communicating effectively with them

Skills & Experience

  • 1-2+ years' experience in Product Owner Role, in a collaborative team, with excellent communication and interpersonal skills or Prior experience in a Business Analyst role
  • Deposits / Banking experience favourable but not essential

Perks & Benefits

We offer some amazing employee benefits such as a flexible working environment with a mix of in-office and remote working, learning & development opportunities for professional and personal development, 16 weeks paid primary carers leave, 12 weeks paid secondary carers leave, annual team based volunteer day, novated leasing, social events which includes multiple craft beer kegs (selection of beers carefully selected by our beer connoisseurs), wide selection of wine, variety of snacks and a ping pong table, selection of board and video games and many more!

Our Story

Launching in 2003, Tyro has grown to become Australia‚Äôs largest EFTPOS provider of all ADIs outside the big four banks. With over 500 staff, $20.1 billion in transactions in FY20, we‚Äôre much more than an EFTPOS provider ‚Äď Tyro is an Australian bank and operates under the supervision of the Australian Prudential Regulation Authority (APRA). With¬†10 industry firsts¬†to market, Tyro is a leader in credit, debit and EFTPOS card acquiring, Medicare and private health fund claiming and rebating services to Australian businesses.


Wow the Customer - We love our customers and we want them to love us too.

Be Good - We're open and transparent, and we do the right thing - even when nobody's watching or it's really hard.

Commit to Greatness - We think big, move fast and dare to be different. We're always asking "what's next?"

Stay Hungry - We ooze passion and determination and we play as a team to win.

Privacy and Submitting your Application

By proceeding to submit your application, you acknowledge that you have read and understood Tyro’s Privacy Policy ( ) and Privacy Statement & Consent for Job Applicants ( ) and consent to Tyro collecting, using, holding and disclosing your personal information in accordance with these policies.

Tyro does not accept unsolicited agency CV’s. Please do not forward resumes to the team if you are not one of our listed preferred recruitment partners. Tyro is not responsible for any fees related to unsolicited resumes.

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