Senior Manager, Supply Chain - Visa Business Solutions




Payment Networks & Schemes / Technology

Jun 14

Team Summary

The Visa Business Solutions (VBS) team is a world-class commercial organization experiencing exciting growth opportunities as we expand into new payment flows and continue to grow our core commercial card solutions. This is an excellent opportunity to join our team as we expand to bring payment solutions and associated services to emerging verticals in the region. We work closely with ecosystem players, Financial Institutions, Issuers, Merchants, FinTechs and other partners to solution for and deliver services that is fit for each vertical. As part of our team, this senior manager role with the Singapore, Malaysia, Thailand (SMT) team will drive supply chain engagements and work with our customers, industry players and collaborate with internal stakeholders to bring the best experiences and commercial solutions to market. This is a great opportunity to be a member of a high-performing team, who want to bring new, intuitive, and frictionless experiences to our customers that make a difference. VBS is looking for someone who is passionate about payments and product development, inquisitive, driven, and enjoys solving complex business problems using his/her strong analytical skills.

What a Senior Manager, Supply Chain New Flows in Large Mid-Market segment does at Visa:

▪ A key pillar of the segment is to drive new payment flow through deep solutioning for specific high growth, high opportunities industry verticals such as EMarketplace, Healthcare, Insurance and more, while leveraging on Visa and / or our partners’ capabilities. This role will involve taking specific vertical research or use cases on these verticals and industry, develop industry or vertical knowledge, and then taking a collaborative approach of leveraging Visa assets as well as potential industry partners who can further enhance and solve for industry specific needs.

▪ The role will involve active engagement with issuers, technology and solution partners, and vertical/industry players.

▪ You will take a consultative and strategic approach in solving for industry/vertical challenges and needs by collaborating with partners and product teams by designing and solution for the industry/vertical payment gaps by bringing in Visa assets, partners or even build new capabilities so that collectively, we bring the best solution to these industry verticals.

▪ As New Flows is a strategic pillar to Visa’s growth trajectory, you will be responsible to quickly adapting plans and priorities to meet desired outcomes including establishing and completing projects like Proof-of-concept or a minimum viable product solution for the verticals or industry.

▪ With an exciting opportunity to scale up new verticals, you will then work to further commercialise from initial prototypes and proof-of-concepts. This should include putting strategies on commercialization as well as building go-to-market assets and establishing initiatives for further sell-in.

▪ As this is an emerging space, you will need to report and align with local market and regional team on milestone results and tailor activities or make recommendations to align with the broader commercial payments strategy.

Why this is important to Visa

With Visa Business Solutions particularly focused on new flows as a strategic imperative, you will be well positioned to join a diverse team that can make a difference in the way businesses transform their way of making payment with commercial cards. As we continue to develop and roll-out new product capabilities globally with our issuers and fintech partners particularly to drive B2B flows, this will be a unique and exciting opportunity to join the Visa Business Solutions Team in this new space. We are looking for an experienced Singapore based team member with payment or card related industry experience or even unique corporate or industry vertical experience to drive our new strategy forward.

Projects You Will Be a Part Of

Visa Business Solutions is poised for growth as we embark on initiatives to drive new flows through new digital solutions through specific vertical solutions including virtual cards, mobile capabilities and other payment solutions. By working with our Issuers clients, partners, as well as both local and regional Visa teams, this role brings exciting opportunities for individuals looking for a challenging, innovative and fast pace environment where solutions are bespoke, new and potentially ground breaking. You will get a holistic experience across research, product development, partner engagement, commercialization and sales. The solutions you build will not be client specific but scaled for an entire vertical ecosystem in SMT.

What You Will Need

We are looking to hire a candidate who have accumulated a variety of experience and has a strong interest and curiosity about the payment industry, is client-driven, solution based and keenness to develop product acumen.

▪ 8-10+ years of work experience (flexible if you have commercial cards product experience) involving payments especially transaction banking or commercial card sales.

▪ Work experience covering industry segments such as eCommerce/technology, procurement / ERP providers, fintech, Healthcare, Insurance and other supply chain experience will be advantageous

▪ Broad knowledge, emerging expertise and exemplary curiosity with respect to payment industry, Visa business model and / or products relevant to the segment.

▪ Keen interest in future of payments in particularly for B2B.

▪ Demonstrated ability to solve complex and business issues. Able to articulate pain points, break down complex enterprise payment issues and details of payment flows into practicable and easily understood pieces. Actively seek a hands-on experience in working with different teams both internal and external partners to solve for industry or payment needs in this B2B space. ▪ Add value to customers, industry partners by insightful and thoughtful questioning, offering new ideas, and delivering solutions.

▪ Have excellent verbal and written skills, problem solving and attention to details are required.

▪ Strong ability to research, analyse and translate market insights, research and data into useful business needs, trends that could lead to actionable activities and opportunities to further expand upon.

▪ Team oriented, collaborative yet able to work independently with a broad range of internal and external stakeholders in a dynamic, cross functional and global organization.

▪ Bachelor’s Degree in finance or business or technology related.

What Will Also Help

▪ Relevant experience in card network and product management skillset will be beneficial.

▪ Have strong organizational skill set with proven ability to set priorities, meet deadlines as well as influence others.

▪ Excellent presentation skills including strong oral and written capabilities.

Please Note: Due to the COVID-19 pandemic and the evolving visa/travel restrictions in place, we are currently only able to extend offers to candidates with the right to work in Singapore. We are keeping the situation under close review and will adjust accordingly should the restrictive measures be lifted.

Visa has adopted a COVID-19 vaccination policy. As a condition of employment, all employees based in Singapore are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

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Leading global payment solutions