Director, Visa Direct, Vietnam


Hanoi, Vietnam


Payment Networks & Schemes / Technology

Jul 18

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Team Summary

Job Description

Visa Direct is a payment service that Visa provides to clients (issuers, acquirers, processors, merchants and service providers) to facilitate fund transfers/disbursements to Visa accounts around the world using push payment technology, i.e. Original Credit Transaction (OCT). Visa Direct consumer and business applications include person-to-person (P2P) transfer, person to micro-business transfer (e.g. payments to landscaper), funds disbursement (e.g. insurance claim disbursements), bill payment, cross-border remittance and more. Currently, the push payments market around the world is estimated to be an USD80T opportunity.

The Visa Direct team is responsible for leading Visa’s efforts to support all channels and extend payouts to cards and accounts. Building on Visa Direct’s market leading platform, the Visa Direct service enables banks, remitters, merchants, enablers and fintechs to send payments to consumers and small business around the world.

For the Vietnam market specifically, the individual will work with front line teams, taking support from Visa Direct hub teams, to generate awareness, actively pitch to banks and fintechs, build a pipeline and ultimately deliver AANR. For existing programs, the individual will monitor and drive utilization and revenue realization.

What a Director, Vietnam Commercialization, Visa Direct does at Visa:

The Director, Vietnam Commercialization, Visa Direct will be based in Vietnam. The individual will be critical to Visa’s regional money movement objectives and responsible for working collaboratively with front line sales and account executives of Bank, and Merchant clients, solutioning team in the hub as well as in-country Visa Direct team members.

Working within the organization for timely solution launches, you will lead engagements with senior client stakeholders, pitch value proposition and help create solutions for various domestic and cross-border opportunities.

Key Responsibilities Include

  • Consult with clients, partners and prospects to design solutions that accelerate adoption of Visa Direct
  • Own use case value proposition, commercialization, including strategy and growth optimization for clients like banks, merchants, big tech and fintechs
  • Provide business and technical solutions for new use-cases penetrating target markets, by assessing market/client/prospect needs, reviewing ecosystem readiness, collaboration with regional, global, and product and commercialization
  • Create a go-to-market plan to scale Visa Direct using a targeted approach for secondary enablers who can offer Visa Direct as a service in addition to existing payment services
  • Work with sales leads on advanced/originating opportunities, and help take transactions through implementation and launch life cycle
  • Enable solutions by working with cross-functional stakeholders including Legal, Finance, Client Support (CS), Risk, Compliance, AML, and other product teams across Visa
  • Be a Visa Direct product SME and support client implementations and launch journey
  • Monitor business enhancement releases and other product related changes and be a focal point of contact for the AP region
  • Represent voice of the client within the product roadmap and work closely with product development teams to ensure readiness in implementing new solutions
  • Support client pricing deal negotiations or incentives, operating under the regional pricing framework, aligned with global pricing strategy/policy, pricing operations, while taking into account the regional competitive environment

Why This Is Important To Visa

This role will be accountable for development and commercialization of the Visa Direct capabilities across segments in the Vietnam market, working together with country and hub teams. The role holder will plan, think through, develop and support commercialization of the Visa Direct capabilities such as account funding, push payments and cross-border P2C / P2A payments solutions. These are all payment services that Visa provides to clients to facilitate fund transfers/disbursements around the world. Money Movement consumer and business applications include account funding (top-ups), person to person (P2P) transfer, person to micro-business transfer (e.g. payments to landscaper), cross border remittance and funds disbursements (e.g., marketplace seller payouts, insurance claim disbursements, acquirer merchant settlement).

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

What You Will Need


  • We are looking for a motivated, analytical minded individual with a track record of using data science and analytics expertise to unlock business value. A successful candidate should have accumulated a variety of industry experience, be curious about payments industry and application of data analytics, is results-driven and client-centric.
  • Minimum 12 years of professional experience in payments, banking or payment processing, having performed product management, or solutioning roles. Experience in modern card-scheme, instant ACH solutions preferred
  • Experience in developing a domestic or cross border payment flows business within Asia Pacific region, e.g. such as personal transfers, wallet transfers, other disbursements for digital or fintech players
  • Experience in go-to-market and product management, skills in program management are desired
  • Understanding of Payments, Banking and Financial services, its platforms and commercial models.
  • Skilled at client conversations and can clearly articulate technical solutions
  • Ability to explain complex business and technical concepts to broad audiences in an approachable way
  • Organizational and leadership abilities to influence, negotiate and drive results
  • Embrace change and ambiguity in an ecosystem that is rapidly evolving
  • Consultative product solutions experience within an enterprise or financial services environment
  • Knowledge of regional market, competitive landscape and related dynamics
  • Ability to think creatively to solve problems with customer at the center
  • Fluent in both Vietnamese and English
  • Role to be based in Hanoi, though open to Ho Chi Minh for the right candidate

Additional Information

Visa has adopted a COVID-19 vaccination policy. As a condition of employment, all employees based in the country where this job is located are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

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Leading global payment solutions