Senior Director of Sales, Retail

Lightspeed HQ

Auckland, Auckland, New Zealand


Merchant Acquiring & POS / Sales

Sep 19

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Senior Director of Sales to lead and inspire a highly engaged APAC sales team. Your job will be to ensure the region exceeds its monthly revenue, customer acquisition and other strategic KPIs, while improving the sales operations through process optimisation, new channel development, launching new strategic initiatives, and continually raising performance of the team.

What you’ll be doing:

  • People management: sales coaching, team and individual performance management, development of other people managers, training & development of the broader sales team
  • Lead Lightspeed’s customer and revenue acquisition efforts in the region; ensure the region continually exceeds revenue and other key performance targets
  • Optimisation of current revenue channels (inbound, partnerships) and development of new sales and customer acquisition channels (e.g. outbound, field sales)
  • Hiring, onboarding and developing the best talent for Lightspeed
  • Reporting and analysis - we have a bias towards a data-driven sales approach, focused on throughput, processes and results, working closely with the Revenue Operations function
  • Project and initiative management
  • Feedback for the overall company product roadmap, be the voice of the customer
  • Reduction in customer churn 

What you need to bring:

We're looking for a candidate who has experience with the following:

  • Senior level of experience in a relevant sales leadership role with a bias towards coaching and development to get the best out of people
  • Relevant work experience in an industry like retail, IT solutions, software sales, e-commerce, cloud applications, SaaS, POS, or technology
  • Strong experience in analysing and reporting on metrics and data, and compiling reports
  • Experience in managing large high performing sales teams in a high velocity environment
  • Proven experience developing and executing on growth strategies
  • Ability to shift easily between high level strategic talks and basic operational tasks 

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

  • Ability to do your job in a truly flexible environment;
  • Genuine career opportunities in a company that’s creating new jobs everyday;
  • Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

  • Lightspeed share scheme (we are all owners)
  • Unlimited paid time off policy
  • Work remotely from anywhere in the world for up to 60 days per year
  • Flexible working policy
  • Health and wellness benefit of $500 per year
  • Mental health online platform and counselling & coaching services
  • Paid leave and assistance for new parents
  • LinkedIn Learning license
  • Volunteer day
  • Secure, full-time carpark
  • Dog-friendly environment
  • Free fresh fruits, snacks and drinks (and cake for your birthday!)
  • Awesome office space located in Newmarket (Auckland)

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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Lightspeed HQ

The one-stop commerce platform for merchants to simplify, scale and provide exceptional customer experiences.