Manager, Market Delivery

Mastercard

Singapore

Full-time

May 7

This job is no longer accepting applications.

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including BraintreeFueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including BraintreeOur Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Market Delivery

Overview

The Customer Delivery market based role, ensures the well planned and timely delivery of MasterCard’s Real Time Payments Products & Services to Customers. Working cooperatively with numerous regional MasterCard functions, this individual is critical to the successful deployment of MasterCard Real Time Payment solutions within the AP region, based out of the Singapore Office.

Role

The Key focus areas are: Customer Relationships at an operational level, Program management, Point of escalation, market implementation pipeline and delivery prioritization with the business owners in market. Operations business optimization, network capacity planning, customer/market readiness assessments, scheme customer management, customer training, and project scoping.

  • Provides full cycle delivery support for RTP (VL) solutions in the market
  • Ensure robust project management, performance management and output quality across all phases of the delivery process.
  • Provides inputs to RFI/RFP responses along with other functional inputs to final estimates within the VL program
  • Lead projects during concept stage including scoping of functional requirements with clients and vendors, consultation on implementation process and best practice as well as the management of cross functional partners.
  • Contribute to the pipeline development, by working with the country, account managers, product leads and the O&T Regional lead, to prioritize regional projects and initiatives.
  • Provide necessary training to the Customer/Vendors/Schemes with onboarding and Customer readiness on the implementation cycle

All About You

  • Demonstrates success in project management, focused on specific technical aspects of customers’ accounts and implementing technical solutions
  • Strong and proven experience in the real time payments/Banking industry
  • Understanding of Mastercard/Payment products and services at a high level
  • Understand Customer/Vendors/Schemes needs, marketplace dynamics, industry trends and the competitive landscape.
  • Ability to clearly communicate complex technical and business information in an easy to understand manner

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

You must be logged in to to apply to this job.

Apply

Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information

Profile

View resume

Details

Mastercard

Connecting Everyone to Priceless Possibilities

{{notification.msg}}