Technology Delivery Manager


Sydney, New South Wales, Australia


Banking Technology & Software / Delivery

Nov 19

About Temenos

Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We do this through the pioneering spirit of 7500+ Temenosians who are passionate about making banking better, together.

Temenos enables growth for two-thirds of the world’s top 1,000 banks and 70+ challenger banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.

At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.


The Technology Delivery Manager is responsible for overall performance of the Technology team within APAC, including driving the strategy and vision for the business unit as well as meeting the Technology function’s objectives across Delivery Management, Architecture and Engineering functions.

Acting as a member of the APAC SaaS Management team, the role is a key contributor to the overall success of the SaaS Delivery function and the service Temenos provides to customers. This includes driving improvements, building customer confidence, and ensuring our commitments are met. The role also drives the team culture, team, roles, and responsibilities.


  • You will be responsible for team and organizational management to meet the objectives of the APAC SaaS Delivery Technology function
  • You will ensure all customer-facing and internal projects are delivered in line with commitments to high quality
  • You will ensure all processes, policies and procedures are adhered to
  • You will drive a culture of continuous improvement to improve process efficiency and quality of delivery
  • You will be responsible for management of budget
  • You will work with 3rd party vendors supporting SaaS customers
  • You will engage with customers and prospects
  • You will foster strong relationships with internal stakeholders to align APAC with global direction
  • You will propose design and architectural solutions and oversee implementation of the design approaches and business integration through all stages of system development
  • You will manage prioritization, capacity and skills of the team to deliver agreed objectives
  • You will maintain strong organizational management to ensure the team perform at the highest standards
  • You will apply all necessary legal, compliance, risk, business continuity and administrative policies
  • You will support the Technology team through guidance, research and removing blockers


  • You should have a good sense of ownership and come across as a likeable and trustworthy professional. You are a strong team player and embraces dynamic and rapidly changing environment.
  • You should have 5 years of team management experience
  • You should have10+ years of Software or Platform Engineering experience with 2 to 3 years of proven experience in Cloud-specific projects
  • You should have 3+ year of experience in FinTech or Financial Products
  • You should have banking knowledge and/or experience (Vendor or Client side)
  • You should have Java and JBoss experience
  • You should have Azure, AWS platform experience
  • You should have leadership skills; experience providing mentoring and support to senior managers
  • You should have Banking or finance experience
  • You should have knowledge of Temenos products
  • You should have strong communication skills in the English language
  • You should have customer support experience
  • You should have experience working in highly agile environments
  • You should have strong focus on quality and delivering on your commitments
  • You should have a keen interest in improving and streamlining technology solutions

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