Manager - Product Management, Cyber and Intelligence, AP




Payment Networks & Schemes / Product

Dec 28

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager - Product Management, Cyber and Intelligence, AP

Mastercard’s Cyber & Intelligence Solutions (C&I) team is responsible for innovation, development and management of our world class products and services to address evolving risk and security needs. It leads a multi-product commercialization initiative for all Mastercard’s global customers.

The candidate will be working on deploying and managing Mastercard Cyber & Intelligence solutions and products in AP, focusing on suite of C& solutions covering cyber risk, fraud and AML solutions.

As part of this organization, the candidate will help lead the regional development and delivery of innovative anti-fraud products that enable simple and secure payments. Financial Crime and fraud is a high-growth, strategic area of focus with a remit to develop a suite of services for card and non-card payment rails (batch ACH, real-time payments) in support of Mastercard’s multi-rail strategy.

The Key Responsibilities Includes

  • Ongoing management and enhancements of key products, analysis and evaluation of performance and insight generation, marketing and distribution of products and interacting with key customers and stakeholders (issuers, acquirers, processors, government entities, etc.)
  • Regional lead and primary product point of contact in market for Fraud/ Financial Crimes services and products and broader market strategy for these business.
  • Develop regional go-to-market strategies and leads execution to ensure maximum penetration of product and value delivered to customers. This includes aligning with internal teams and supporting the sales team with go-to-market plans, material, pricing and training
  • Analyze market trends, dynamics, and competition to inform product and go-to-market strategies
  • Interface with market teams, sales, finance, legal, marketing, operations, implementations as the product owner to ensure successful launch of products
  • Engage in idea generation, concept validation, business case development, and in some instances financial modeling and planning
  • Monitor and evaluate product performance; ability to locate and use relevant data to support performance measurement, tracking, and product insights. Build reporting templates and tools
  • Become the subject matter expert on the required domain and products to guide customers and internal stakeholders
  • Build overall understanding of Cyber & Intelligence Solutions offerings and broader Mastercard products and services to leverage synergies within the organization to maximize value delivered to customers

All About You

  • Knowledge of account-based payments industry, Cyber, Fraud and Financial Crime domain, experience with launching and scaling new products and services to market is highly preferable.
  • At least 8 years of experience in a top-rated consulting firm
  • Excellent communication and client presentation skills - ability to concisely communicate complex content in a simple, logical and compelling manner
  • Strong interpersonal relationship building and client management skills
  • Ability to navigate, influence and gain-buy in from key decision makers and other stakeholders to meet business objectives
  • Effective problem solver, identifying and mitigating risks, solving and / or escalating issues as appropriate
  • Excellent analytical skills with an ability to conduct structured analysis and synthesize large amounts of data. Advanced Excel skills
  • Ability to work on a team or independently
  • Bachelor’s degree in engineering, data analytics, business, or equivalent would be preferred

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must

  • Abide by Mastercard’s security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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