Director, Products and Solutions, Consumer Product


Hong Kong


Payment Networks & Schemes / Product

Dec 29

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, Products and Solutions, Consumer Product


Market Product Lead for Consumer Products across the market with management responsibilities for the Consumer product in country staff. This position will report to the Head of Consumer Products, Greater China Division, who manages the divisions and segments for Consumer Products in Greater China

  • Manages market team in HK and Macao
  • Detailed understanding of Consumer Products with the focus on credit and debit products across different tiers.


  • Ability to integrate knowledge across disciplines (i.e., sales, operations, and function in an unstructured environment with minimal day-to-day supervision.)
  • Ability to execute sales enablement strategies and effectively communicate product benefits as they relate to market and issuer needs
  • Ability to keep abreast of the external forces which affect issuing consumer program entities, and to assess the impact of these on MasterCard's business opportunities while working through levels of the prospect organization, and developing strategic business solutions
  • Strong communication and presentation skills and ability to work in a matrix environment
  • Strong interpersonal skills, with the ability to be effective with diverse internal and external audiences

All About You

  • Experience working with P&L’s and how they relate to the investment and development of Consumer Products.
  • Experience managing a team
  • Execute regional strategy, aligned with global, along with the customer facing sales teams, regional product team and secure division management commitment to execute.
  • Work with the global product management teams, customer delivery and implementation, commerce development and other personnel to develop and execute the product development priorities and initiatives within the market
  • Develop and implement market product development strategies and provide sales enablement solutions.
  • Deep understanding of all consumer products: Credit and Debit
  • Be the MasterCard thought leader for consumer segment
  • Work with sales teams to develop and grow issuer portfolios in consumer segment
  • Responsible for the development and communication of market innovation as agreed with the region and global
  • Lead cross\-functional business reviews in conjunction with Global team
  • Work with cross-functional teams (e.g. LS, marketing and MD) on implementation for new and custom product benefit implementations that require infrastructure development
  • Experience developing and marketing products and services to issuers / partners in consumer segment
  • Extensive general management experience with a proven ability to influence and motivate others to achieve objectives
  • Fluent in English and Cantonese. Excellent oral / written communications, negotiation, project / matrix management skills are critical

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must

  • Abide by Mastercard’s security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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