Sales Development Representative (Remote, Singapore)
This job is no longer accepting applications.
Shopify is making enterprise commerce simple. We give high growth, high volume merchants the scalability, reliability and flexibility they need. Shopify is helping power commerce for companies like One Championship, Secretlab, Sennheiser, Nestle and many more. We believe large merchants should love their commerce platform and we work hard each day to make that happen. We are in hyper-growth, and this is where you come in…
The Sales Development Representative is the front line of the Shopify team. We provide the fastest and best first touch possible for all merchants entering our ecosystem. You will be the first encounter for some of the most exciting Shopify and Shopify Plus merchants coming inbound from our lead generation efforts. All to help us win even more amazing merchants and give them the best experience.
You'll Be Working On Things Like
- Responding and completing high level qualification from live web chats, contact us pages, content and marketing events as well as many other lead sources used to generate interest in Shopify and Shopify Plus
- Creating a positive and valuable first impression to merchants by providing an unrivalled merchant experience
- Maintaining active engagement with new and existing leads through our CRM, Salesforce
- Triage and connect inquiries to the appropriate members of the Shopify Sales Reps by conducting high-level qualifying conversations with prospective merchants
- Contributing to building culture and upholding Shopify values in our growing APAC region
- Liaising with your peers across the world in markets like North America and EMEA to refine process and consistently evolve the scope of the role
- Working with your lead to up-skill in areas of profession and personal development including special personal projects to assist and impact the Sales Delivery team in APAC
You’ll need to have:
- Business level proficiency in both Mandarin and English
- High-energy and have a positive attitude
- Merchant focused mentality
- Experience in Sales/Sales Development
- Demonstrate excellent written/verbal communication skills
- Ability to multitask, prioritize, and manage time effectively
- Be a highly motivated, driven and self-starting individual who can hit the ground running
- Ability to thrive in a fast paced environment and be able to live in the grey
- Strong process improvement skills to help develop the role as things change with the business
- An understanding of customer needs and to meet those individual needs with proper introductions to our Shopify Sales Reps
Please take a look at our 2020 Sustainability Report to learn more about Shopify's commitments. Shopify is now permanently remote and working towards a future that is digital by default. Learn more about what this can mean for you.
At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.
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