Senior Manager, Digital and Fintech Partnerships

Visa

Singapore

Full-time

Payment Networks & Schemes / Partnerships

Dec 31

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Team Summary

Job Description

Visa’s Digital Partnerships and Fintech team is a client facing organization that sets Visa’s public digital narrative, develops commercial partnerships with industry leading brands, and manages the ongoing engagement with large and small Fintech players across the region.

The team is responsible for managing the commercial relationships with some of Visa’s most complex and highest growth partners, as well as developing the fintech sales narrative, tools, packaged programs and deal support required to ensure Visa are the partner of choice for all Fintechs & Digital Partners across Asia Pacific.

What a Senior Manager in the Regional Digital & Fintech Partnerships Team does at Visa:

Based in Singapore, the Senior Manager of Regional Digital and Fintech Partnerships will lead Visa’s relationship with several high profile and high growth fintech partners across the region. This person is tasked with an end-to-end responsibility for these relationships, including commercial ownership, account planning, product sales, issue management, as well as supporting their expansion into new markets.

These relationships are highly complex and our clients themselves typically play multiple roles across several lines-of-business where they could be one or more of Issuer, Merchant, Acquirer, Payment Facilitator, Digital Wallet, or Digital Bank.

Success requires working closely with a multitude of cross-functional stakeholders Visa as well as partner teams who help contribute to the growth of the partnership and the distribution of Visa’s products and capabilities. This includes closely aligning with Hub and Country Product, Country Management, Business Development, Merchant Sales and Acquiring, CS, Processing, Pricing, Legal, Risk as well as Marketing team to support the partnership agreements and deliverables that are complex, strategic and cross-functional in nature.

Key Responsibilities

  • Develop and execute against account plans focused on maximizing value to Visa, through a dedicated client portfolio
  • Manage the executive relationship with the partners, including Founder/CEO-level relationships
  • Lead program of delivery of agreed partnership opportunities, across several markets
  • Proactively identify and solve complex problems that impact the management, relationship, and direction of the business
  • Engage and influence internal (Country LT, APLT & Functional Leaders) as well as client executives on account activities. Build thought leadership on the portfolio of accounts and share industry insights impacting our clients
  • Educate and support country teams as well as cross functional stakeholders on deepening engagement on these accounts and sharing best practices from work done across global and different markets
  • Strengthen account management framework to drive continuous excellence in the way we manage Digital and Fintech Clients and be able to onboard new clients into the portfolio
  • Lead the development of proposals by working with various internal stakeholders and negotiate contractual relationships with strategic partners

Why this is important to Visa

Our digital partners are at the forefront of the way in which we make the future of payments a reality. These partners are some of the most well-known, highest growth digital brands in the world and you will be working closely with them to support their growth and innovation agenda, while growing Visa’s share of payments.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

What Will You Need

Qualifications

  • 10 years relevant industry experience with a minimum of 8 years of progressive experience in the sector, with related account or strategy consulting roles
  • Outstanding executive communications skills
  • Ability to lead complex relationships and partnerships with regional accounts and understand the value drivers to both businesses
  • Ability to lead multinational and multi-layered accounts
  • Ability to translate technical opportunities and issues into business impacts and vice versa
  • Strong professional maturity, interpersonal, organizational and communication skills to manager complex client engagements across senior stakeholders
  • Ability to work and adapt in a dynamic environment and recognize priority issues, escalating quickly where relevant
  • Knowledge and experience of multiple project development and execution methodologies
  • Strong persuasion and influencing capabilities
  • Proven ability to work under pressure and drive integrations to completion
  • Strategic analytical thinker who consistently challenges the status quo
  • Hands-on, entrepreneurial, and nimble, while also able to navigate a globally matrixed organisation
  • Ability to write, read and communicate in Chinese preferred to liaise with clients in the North Asia region

Please Note: Due to the COVID-19 pandemic and the evolving visa/travel restrictions in place, we are currently only able to extend offers to candidates with the right to work in Singapore. We are keeping the situation under close review and will adjust accordingly should the restrictive measures be lifted.

Additional Information

Visa has adopted a COVID-19 vaccination policy. As a condition of employment, all employees based in Singapore are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

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Visa

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