Salesforce Technical Lead & Integration Architect

Tyro

Sydney, New South Wales, Australia

Full-time

Merchant Acquiring & POS / Technology

Jan 5

Why work for us

We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.

Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Our over 600 strong team of Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of payments and commerce for Australian businesses.

🎥 Take a look here what it's like to work at Tyro

As a Salesforce Technical Lead you will be part of a team of talented Salesforce professionals that work together to envision and implement Salesforce solutions in the wide Tyro ecosystem that empower our business serve our Tyro customer base day by day. Your role will be key on architecting and delivering critical pieces of innovation put together by our Product team to serve our business as well as working together with the business to continue improving our platform. All this will be possible by working alongside our own Salesforce team, internal engineering teams, architects and other vendors (on a need-by-need basis). Your reach and scope will go beyond Salesforce centric solutions as we have several bespoke integrations and systems to interact with. Being comfortable outside Salesforce is a must. We work on a fully Agile environment and truly believe that the best solutions come from diversity of thought. This role requires you to be honest (but polite), vocal, team player, and open to hear other opinions and points of view. Participative and can-do mindsets are key.

Your role extends from initial discovery working with other architects and tech leads all the way to refining requirements with the team to come up with a solution approach, implementation, delivery, and continuous support. If you are looking for a role that will give you experience on all fronts from the SLDC Lifecycle, coach other team members, and be involved in early design stages with architecture, then this is for you. We are looking for an individual that is interested in having a say on how things are done, that builds relationships with our Product and business teams to understand the context – the what’s and the why’s – and hence be able to advise on potential ways to solve issues. Think yourself as a consultant but with the time to evaluate and propose long-term solutions that will allow our platform to scale. This is a hands-on role, meaning that you will still be required to code/configure and deliver on top of being that representative person on behalf of the team on early discoveries and architectural workshop meetings.

The variety of projects and departments we serve will allow you to put your hard worked certification knowledge into practice. And with a platform that is still not fully exploited, the opportunity to make an impact and bring new features into life is completely real.

What extras you get?

Hybrid work (home and office) An actual work-life balance

Attractive on-call remuneration (optional)

A very cool MacBook Pro

State of the art offices in the heart of the CBD

Team building activities

  • Friday drinks at the office (we only do craft beers, just FYI)

And more! Just as our recruitment team..

Responsibilities

  • Design, implement and support efficient Salesforce solutions to satisfy validated business needs
  • Collaborate with other technical leads, architects, engineers, and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs for Salesforce and other platforms we integrate with
  • Collaborate with other internal/external application teams to design and develop integration solutions between other applications and our platform and vice versa (here’s where your enterprise integration architecture skills come in handy)
  • Provide thought leadership for major Salesforce application solutions as a subject matter expert
  • Incorporate Salesforce best practices in the solution design, ensuring it is secure, maintainable, and scalable in an enterprise ecosystem (think outside Salesforce)
  • Evaluate and test proposed third party appExchange solutions
  • Assist in defining testing strategy and risks, as well as perform testing and quality assurance as required
  • Create new and document changes to solution design and implementation on the platform
  • Be an active participant of refinement and sizing sessions
  • Manage ongoing support requests, ensuring issues are identified, tracked, reported on, and resolved in a timely manner
  • Develop, maintain, and continuously improve DevOps methods and practices
  • Provide guidance on development which includes test class and automation frameworks
  • Be the technical guru that the team can come to for guidance; building a collaborative, positive and cohesive team culture
  • Be the champion of quality, best practices and enterprise security and compliance within the team
  • Develop a strong skillset in AWS Event-based architecture and help to upskill the team

Must Haves- Technical Skills

  • Salesforce Data Architecture Principles
  • A majority of these skills they will not be suitable for consideration. (e.g AWS cloud experience in a commercial setting including EC2, s3, Experience shipping commercial code in Kotlin etc)
  • Salesforce best practices for problem solving and solutioning
  • Customisation (APEX, LWC, SOQL, etc.)
  • Salesforce application development tools (Process Builder, Visual flow, workflows, IDE, etc.)
  • Experience with at least 1 of the following clouds: Sales Cloud, Service Cloud (know very well capabilities and limitations of each)
  • Integration patterns, authentication, authorisation and security
  • Cloud Architecture
  • Application Integration
  • Enterprise Architecture principles
  • Data Integration
  • Hands-on object-oriented programming language experience (Java, C++, etc.)

Must Haves- Soft Skills

  • Communication (written and oral)
  • Workshop Facilitation
  • Teamwork, empathy, honesty and approachable
  • Detail Oriented
  • Requirement Gathering (working directly with stakeholders)
  • Prioritisation and delivery management
  • Positive and can-do attitude
  • Creativity
  • Adaptability and flexibility (priorities do change)
  • Self-motivated, fast learner and can work independently
  • Leadership
  • Ability to coach and grow others (junior and senior members)

Nice to Have

  • Agile delivery (Scrum, Kanban, Scrumban, etc.)
  • Experience in a DevOps environment
  • Experience working with CI/CD tools (Gearset or Copado are a plus)
  • SLDC Lifecycle
  • AWS Event-driven architecture
  • Desired Salesforce Certifications: o Sales Cloud and Service Cloud Consultant
  • Platform App Builder o Platform Developer I & II o Integration Architect o Data Architect o Sharing and Visibility Architect

Perks & Benefits

We offer some amazing employee benefits such as a flexible working environment with a mix of in-office and remote working, learning & development opportunities for professional and personal development, 16 weeks paid primary carers leave, 12 weeks paid secondary carers leave, annual team based volunteer day, novated leasing, social events which includes multiple craft beer kegs (selection of beers carefully selected by our beer connoisseurs), wide selection of wine, variety of snacks and a ping pong table, selection of board and video games and many more!

Our Story

Launching in 2003, Tyro has grown to become Australia’s largest EFTPOS provider of all ADIs outside the big four banks. With over 650 staff, $34 billion in transactions in FY22, we’re much more than an EFTPOS provider – Tyro is an Australian bank and operates under the supervision of the Australian Prudential Regulation Authority (APRA). With 10 industry firsts to market, Tyro is a leader in credit, debit and EFTPOS card acquiring, Medicare and private health fund claiming and rebating services to Australian businesses.

Values

Wow the Customer - We love our customers and we want them to love us too.

Be Good - We're open and transparent, and we do the right thing - even when nobody's watching or it's really hard.

Commit to Greatness - We think big, move fast and dare to be different. We're always asking "what's next?"

Stay Hungry - We ooze passion and determination and we play as a team to win.

Win Together - We are a united team. With growth mindsets and without ego, we embrace diversity to collaborate, innovate and accelerate.

Privacy and Submitting your Application

By proceeding to submit your application, you acknowledge that you have read and understood Tyro’s Privacy Policy ( www.tyro.com/privacy-policy/ ) and Privacy Statement & Consent for Job Applicants ( www.tyro.com/privacy-statement-job-applicants/ ) and consent to Tyro collecting, using, holding and disclosing your personal information in accordance with these policies.

Tyro does not accept unsolicited agency CV’s. Please do not forward resumes to the team if you are not one of our listed preferred recruitment partners. Tyro is not responsible for any fees related to unsolicited resumes.

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