Senior Technical Consultant


Manila, Philippines


Banking Technology & Software / Technology

Jan 7

Job Description Summary


General Profile

  • Requires in-depth conceptual and practical knowledge in own technical job discipline and working knowledge of other related technical job disciplines
  • As a seasoned technical professional, solves a range of complex problems in a creative way, exercising judgement based on the analysis of multiple sources of information
  • Works independently, receives minimal guidance
  • May lead projects or project steps within a broader project – may have some accountability for capacity planning
  • Roles at this level may be increasingly client facing; also acts as a resource for colleagues with less experience

Functional Knowledge

  • Requires conceptual and practical expertise in own job discipline and basic knowledge of related job disciplines
  • Has worked with a range of technologies, understands the differences between them, and is competent and able to use them

Business Expertise

  • Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
  • Possesses in-depth knowledge of business domain and principles of supported product area
  • Understands the product beyond the user interface


  • Acts as a resource for colleagues with less experience; may lead technical projects with manageable risks and resource requirements
  • May have some accountability for capacity planning
  • Typically, the first point of contact for issue escalation

Problem Solving

  • Solves complex and diverse problems where analysis of data requires evaluation of identifiable factors. Demonstrates judgement in selecting methods and techniques for obtaining solutions
  • Facilitates collaborative troubleshooting/works in collaboration with other areas of the business to solve problems


  • Impacts a range of client, operational, project or service activities within own team and other related teams – accountable for increasing levels of risk

Interpersonal Skills

  • Explains difficult or sensitive information; works to build consensus internally and with clients/vendors

The Global Career Framework is part of Power of 3 that provides insights points to help you understand what good looks like. Finastra Competencies build on our Power of 3 which provide more richness to expectations for all our employees around the values and observable, measurable skills and behaviors that are expected of each of us. Our competencies are aligned to Finastra Values which outline what each and every Finastra employee is expected to embody, exhibit and model in their interactions and the competencies help build this out more and provides the bases for how we can continue to evolve our role modelling of the Finastra Values.

Individual Contributors Competencies: Customer Focus, Action Oriented, Drives Results, Self Development, Instils Trust, Situational Adaptability, Courage, Being Resilient, Tech Savvy, Cultivates Innovation, Collaborates, Communicates Effectively

People Manager & Leader Competencies: Customer Focus, Action Oriented, Decision Quality, Plans & Aligns, Ensures Accountability, Instils Trust, Situational Adaptability, Strategic Mindset, Collaborates, Builds Effective Teams, Attracts & Develops Talent

Job Description

Work closely with the Implementation team to understand the process flow, solution challenges if any and work towards implementing & supporting a seamless integration between Finastra & Customer applications. Act as a liaison between implementation and Application Validation teams for technical aspects. Work closely with the Application Validation, Implementation & product teams to explore & reuse tools/processes for effective delivery of customer requirements. Should focus towards acquiring adequate understanding of the functional aspects/flows of the implemented products within short span of time. To be effective enough to handle challenges and find the most efficient ways to provide solutions. Ability to debug system logs and come up with technical solutions associated with data flow or processes involved or performance aspect Work closely with the other key players from the Application Validation Team and the Implementation Team to come up with best processes for seamless run of customer applications. Be able to effectively participate in project discussions, provide project updates and identify risks with mitigation plans. Be flexible to learn, collaborate & contribute across teams.

The Required Skills, Knowledge & Experience

Must Have:

  • Minimum of 2 years’ experience as a DevOps, Application Support, or similar role.
  • Ability to support and maintain multiple applications and environments.
  • Fluent in one or more scripting languages (preferably Unix Shell).
  • Experience in different automation concepts (ex. CI/CD, infra as code) and DevOps tools (ex. Jenkins, Docker, Ansible, Terraform, Chef, etc)
  • Experience in Integration using JMS/MQ, WebServices, TCP/IP Sockets
  • Experience in application deployment and configuration across multiple platforms such as Windows and Linux.
  • Familiarity with general monitoring principles, as well as tools such as Splunk, Zabbix, etc.
  • Knowledge in Relational Databases and effective usage of SQL.
  • Knowledge on configuring Web Servers like Apache Tomcat, Weblogic, IBM WebSphere, JBoss Wildfly, etc.
  • Strong communication skills both written and verbal.

Good to Have:

  • Experience in cloud technologies such as Azure and AWS.
  • Familiarity with Atlassian tools such as JIRA and Confluence.
  • Knowledge of Java and supporting Java applications.
  • Knowledge of Angular JS, SOAP UI Test tool, and JQuery.
  • Technical consulting and implementation experience in client facing projects is an added advantage.

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