Senior Technical Engineer, Customer Support (AS400 Cobol)

Finastra

Manila, Philippines

Full-time

Banking Technology & Software / Technology

Jan 7

Responsibilities

What will you contribute?

The resource will be part of the established PAYplus FTS client support team.

Responsibilities & Deliverables:

Incident Management for Level 1 and Level 2

Incident investigation

Defect fixing for defects

Status reporting about identified cases

Problem Management / Knowledge Management

Required Experience:

AS400 COBOL Development Experience

Incident and Problem Management Support Experience

Payments Domain knowledge

Client facing communication skills

Fluent English language

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