Manager/Associate Managing Consultant (Marketing Services)

Mastercard

Melbourne, Victoria, Australia Remote

Full-time

Payment Networks & Schemes / Marketing

Jan 9

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. 

Job Title

Manager/Associate Managing Consultant (Marketing Services)Manager/Associate Managing Consultant (Marketing Service) of Data & Services


The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.

We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.


Make an Impact as an Manager/Associate Managing Consultant


As an Associate Managing Consultant, you will have the opportunity to lead key client engagements across a range of topics and types of marketing related and data-driven projects. Responsibilities include:

• Delivering digital marketing projects and marketing solutions including data-driven digital campaigns, marketing automation, and lifecycle management initiatives designed to address a wide range of business needs/customer challenges such as acquisition, launch, activation, usage, cross and up selling, retention and loyalty

• Identifying creative and useful analyses to address client problems, synthesizing analyses into clear, sound recommendations, and creating effective, impactful storylines and slides.

• Building strong relationships with mid-level customer management and independently assessing customer agenda, internal culture and change readiness

• Leveraging exceptional expertise in marketing, test & learn and data analytics

• Working with external marketing related partners with effective platforms, capabilities, expertise and innovative solutions that best support the growth of our business


Bring your Passion and Expertise


We recruit for and value the following core competencies:

• Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients.

• Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills.

• Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions.

• Communication and Presence: Excellent written and verbal communication skills in client-facing situations, positioning Mastercard’s solutions as high value solutions in sales and delivery conversations.

• Teamwork: Willingness to work within small teams to produce outstanding deliverables, with a will to win attitude.

• Integrity: Commitment to Mastercard's values of honesty and integrity with a willingness to embrace and learn from our mistakes.

• Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.


Qualifications:

• Undergraduate or master’s degree and intermediate work experience after completing your degree(s)

• Marketing experience with key focus in digital and data-driven marketing including lifecycle marketing

• Experience in CRM, Adobe Suite and Google Analytics is a plus

• Experience directly managing multiple people across multiple workstreams

• Exposure to payments and / or retail banking or merchants preferred

• Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s)

• Demonstrated ability to build trust-based relationships with both junior- and senior-level client contacts

• Ability to multi-task in a fast-paced, deadline-driven environment

• Advanced Word, Excel, and PowerPoint skills required

• Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needs.Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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