Specialist, Product Management - Digital and Innovation


Sydney, New South Wales, Australia


Payment Networks & Schemes / Product

Jan 14

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Specialist, Product Management - Digital and Innovation


Mastercard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments and businesses worldwide and enable them to use secure and convenient electronic forms of payment.


Join our product and innovation team focused on digital payments, mobile and e-commerce, Click to Pay - Secure Remote Commerce, token connect. Drive the commercialization of industry standard e-commerce checkout related products and services. You will play a pivotal role in conceptualizing and scaling products that will transform the online checkout value proposition for consumers, merchants, payment gateways/acquirers, and issuers.

  • Product management in the market, focused on issuing and acceptance enablement across MDES, Token Connect, and Click to Pay.
  • Drive go-to-market strategy, focused on strategic scale, delivery, and customer experience.
  • Manage issuer and acceptance pipeline/readiness including market announcements and mandates
  • Be the Technical SME, including product functionality, architecture, systems dependencies, use cases, UX, interfaces, associated data flows, and dependent applications/services.
  • Internal presentations including steerco reporting to senior stakeholders, product training and key updates
  • External presentations including sales and implementation presentations, proposals, and business case development
  • Conduct market research to inform profitability targets for a variety of products
  • Create reports on market insights and industry trends
  • Work with Technical Program Managers, UX designers, and internal customers to define the details behind the business requirements
  • Track and report on the status of portions of project plans
  • Partner with the various internal and external stakeholders to understand strategy and agree on financial systems solutions to meet needs.
  • Create and review sales presentations, proposals, and internal business case development

It Would Also Be Great If

  • Preferable 1-2 years supporting product management lifecycle, implementation and development
  • Knowledge and experience of working with acquirers, retailers, payment service providers, payment gateways, or e-commerce platforms
  • Knowledge and skills using product management tools, (e.g. market and product plans, project timelines, marketing research, pricing, business case development)
  • Relevant experience in digital payments, ideally including experience working with Digital Wallets and online guest checkout.
  • Technical background (e.g. Computer Science or related field) a plus
  • Experience using relevant Microsoft Office programs and ability to create deliverables on a timely basis (e.g., Excel, PowerPoint, Access, etc.)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must

  • Abide by Mastercard’s security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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