Strategy & Operations Manager, Business Accounts




International Payments / Strategy

Jan 18

Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world’s most powerful payments and banking infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform.

Established in 2015 in Melbourne, our purpose is to connect entrepreneurs, business builders, makers and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, and North America.

We are looking for an analytical and strategic manager to help scale our SME business. You will help define our local strategy, execute core initiatives, and improve operational processes. You will work with our in-market and global teams to build a world class SME business.

What You'll Do

  • Research: Talk to prospective customers, understand their key pain points and feed these requirements back to the product team
  • Strategize: Size, define and market map key verticals for our commercial teams to target
  • Experiment: Run tests and refine results based on data
  • Analyze: Build models to evaluate economics and ROI, leverage product and customer data to inform decisions
  • Operationalize: Work closely with the commercial and operations teams to grow our SME business
  • Scale: scale our strategy and ops team and develop processes to scale our business
  • Influence: Work cross functionally and manage large, global initiatives

Who You Are

  • Strategic: You think in a structured way and enjoy solving analytically complex problems
  • Hungry: You have a passion to win and you love taking on new challenges
  • A self starter: You will roll up your sleeves and find ways to get things done
  • Entrepreneurial: You enjoy being autonomous and owning things end to end - you thrive in a fast paced & hyper growth environment
  • Outcome oriented: You hold yourself accountable to delivering results

What You'll Bring

  • 3-5 years of strategy and/or operations experience in a consulting firm or high-growth tech company
  • Experience in growth strategy formation is a plus
  • Experience in financial services in SEA markets is a plus
  • Bachelor’s degree or equivalent
  • Excellent written, verbal and in-person communication skills
  • Highly organised and able to manage multiple priorities

At Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. You’ll be offered a competitive salary and we also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organise regular team building events, encourage flexible/remote working and we give our people the freedom to be creative.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

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