Senior Managing Consultant, Advisors Client Services

Mastercard

Kuala Lumpur, Malaysia

Full-time

Payment Networks & Schemes / Technology

Jan 25

Our Purpose


We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Managing Consultant, Advisors Client Services

Overview

  • MasterCard Advisors is comprised of three synergistic business units with distinct P&Ls: Consulting Services, Information Services, and Managed Services. These business units are supported by Advanced Analytics, Advisors Promotion & Marketing, Information Technologies & Advisors Technology Integration, Data Acquisition & Business Development, Human Resources & Development, Finance, Operations, Law and a Project Management Office.
  • Consulting Services is charged with combining professional problem-solving skills with deep payments expertise to address the challenges and opportunities of its clients, enhance MasterCard's strategic and tactical performance and establish MasterCard's global thought-leadership preeminence.
  • Information Services is responsible for the direct monetization of MasterCard’s differentiated data asset.
  • Managed Services is charged with providing superior executional services and turn-key solutions by leveraging MasterCard’s unique differentiated data asset and exceptional modeling and analytical capabilities on behalf of large and small clients.

Role

Role Description And Major Responsibilities

Responsible for delivering top quality work as the Managing Consultant in the consulting services business.

  • Function as a senior project manager for delivery projects
  • Rigorously and logically identify issues covering client problems in the projects managed
  • Generate key hypotheses and independently structures work at the project level
  • Develop effective working relationships with mid- to senior-level client management
  • Synthesize analyses into clear, sound recommendations
  • Identify creative and useful additional analyses required and suggest new paradigms for recommendations
  • Independently assess client agenda, internal culture and change readiness.
  • Create effective, impactful and quality assured storylines and slides at the project level
  • Participates in recruiting, training, and developing team members

All About You

Core Consulting Skills

  • Analytics & Insights
  • Communications & Presence
  • Team Contribution & Engagement Management

Client Management

Selling Skills

Knowledge Management

Multi-Cultural Skills

High Performance Culture.

Education Needed

Education, Qualifications and Experience

  • Undergraduate degree required
  • MBA or relevant degree recommended

Experience And Skills Needed

  • Complex / Large Project management experience
  • Extensive experience in a consulting organization, with exposure to payments business
  • Excellent verbal and written communication skills
  • Excellent analytical skills
  • Ability to work across the AP region, especially Malaysia, Singapore and China
  • Ability to lead a team across multiple countries around the globe
  • Ability to multi-task in a fast-paced, deadline-driven environment
  • Advanced Word, Excel and PowerPoint skills

Languages

  • English languages required
  • Mandarin and Bahasa languages desired

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must

  • Abide by Mastercard’s security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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