Merchant Sales Specialist (Melaka)


Kuala Lumpur, Malaysia


Platforms & eCommerce / Sales

May 19

This job is no longer accepting applications.

Job Description:

Get to know the role:

  • To lead the city sales team to identify, build relationships/partnerships with F&B merchants and meet agreed policies/procedures, SLA and targets

The day-to-day activities:

  • Develop strategy to enter new markets and maximize resources as well as business opportunities to achieve targets
  • Build, manage and develop the Merchant Acquisition team by leading, coaching, supporting & motivating through technical & commercial knowledge, communication transparency, winning spirit, fighting resilience and performance acknowledgement
  • Coach and provide necessary training and development for all subordinates to increase their capabilities, productivity, creativity and motivation that will support both current functional goals and long term business growth
  • Plan and develop acquisition and expansion activities in line with company strategy and policy in order to expand the market coverage, build the company image and achieve the targets
  • Keep abreast of the market and industry situation and competitor activity in order to revise and develop strategies to meet market changes and merchants’ requirements
  • Lead contract negotiations to establish a strong working partnership grounded on sustainable economics for both parties
  • Responsible for the meeting the targets for new restaurants acquired

The must haves:

  • Bachelor’s Degree or higher in any field (preferably in business, management or marketing field)
  • Minimum 5 years of experience in sales/ leads generation/ business development role is preferred
  • F&B industry background is an advantage
  • Excellent communication skills in both written and spoken English
  • Microsoft Office skills are required (MS. Excel, MS. Word and MS. Powerpoint)
  • A highly independent and individual with excellent team-working skills
  • Ability to build good relationships with merchants and match merchant needs and organization resources to grow GrabFood business
  • Ability to fuse business and strategy concepts to lead complex, multi-faceted deals
  • Energetic, enthusiastic and calm even in a dynamic and fast paced environment
  • Excellent time management and communication skills with excellent leadership skills
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