Manager, Product Management

Mastercard

Sydney NSW, Australia

Full-time

May 22

This job is no longer accepting applications.

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Product Management

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html ) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Product Management – Mastercard Payment Gateway Services (MPGS)

The MPGS product management team is part of a global product function at the centre of payments innovation delivering leading customer experiences through our connected gateway. As part of this remit the team is responsible for defining the strategy, and executing the delivery of, market-leading payment gateway products & value-added services to our acquirers and merchants on a global basis.

Overview

The Product Manager, will support the Product Management team in evolving a portfolio of Gateway Products across our global value chain. He/She will work closely with our Global Product Directors and regional leads to determine market needs and roll out suitable products and solutions.

The position will be responsible for the ongoing management and enhancement of our Gateway product specifically as it relates to our evolving Instalments and Network Tokenization solutions.

Product Managers in Mastercard Gateway Payment Services

• Translate a deep understanding of our customers into products and solutions that drive significant customer value

• Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products

• Act as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams

• Drive globally-relevant solutions by understanding regional needs and trade-offs, and build scalable products that serve an array of customer segments

• Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs

Role

• Manage initiatives through the product development lifecycle using Mastercard's central product framework

• Prioritize development efforts as they align against product strategy

• Design and conduct user research, including customer interviews, in order to deepen understanding of customers’ pain points, motivations and opportunities

• Ensure consistent alignment between business priorities and development objectives

• Oversee timely and high-quality execution of creation of technical requirements

• Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals

All About You

• Agile product management experience in payment products or related discipline

• Experience in managing solutions designed for payments or a related financial services sectors preferred.

• Analytical, solutions-oriented skillset with the ability to drive thought leadership.

• Experience designing, executing and distilling user research to drive value for the customer, an outstanding user experience and stickiness

• Keen understanding of competitive offerings and industry trends in the self-service analytics space, and the ability to translate that understanding into meaningful actions and enhancements

• Proven track record collaborating in cross-functional teams to deliver outstanding products and features

• Excellent written and verbal communication skills including the ability to interface with clients

• Highly organized and able to deal with multiple and competing priorities

• Knowledge and skills using product management tools, (e.g. market and product plans, project timelines, marketing research, pricing, business case development)

• Bachelor’s degree in business or relevant experience

• Technical background (e.g. Computer Science or related field) a plus

• Advanced degree is helpful

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

You must be logged in to to apply to this job.

Apply

Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information

Profile

View resume

Details

Mastercard

Connecting Everyone to Priceless Possibilities

{{notification.msg}}