Key Account Manager - Home Affairs/Intelligence


Melbourne VIC, Australia


Identity & Fraud / Sales

May 24

This job is no longer accepting applications.

About Thales

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.We’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities.

Thales is committed to promoting and maintaining a workplace culture of shared respect that enables all of us to feel valued, do our best, and remain truly passionate about the place that we work. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. We encourage applications from Aboriginal and Torres Strait Islander people and individuals from diverse backgrounds.

Wellbeing matters at Thales, and where possible we encourage flexible working.

About Your Role

Reporting to the Vice President Sales and Marketing and focussed on the Home Affairs and Intelligence key account, you will work transversely across Thales Australia to retain top customers and nurture key relationships over time.  You will act as a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit.  Specifically your role will include:

•    Developing a complete understanding of key account needs to build a solid and trusting relationship between major key clients and Thales Australia

•    Anticipating key account changes and improvements to adopt an agile approach

•    Ensuring effective communication between key clients and internal teams

•    Collaborating with sales teams to maximise profit by upselling or cross selling

•    Negotiating contracts

•    Expanding relationships to develop new customer accounts

How About You?

•    Extensive experience operating at a senior level within the home affairs/intelligence stream

•    Demonstrated background in developing and implementing sales strategies and plans

•     Highly developed strategic and business analysis skills and effective decision making

Good to Know

You’ll receive an email acknowledgement after you’ve applied, Thales strives to provide a personalised experience for all suitable applicants. 

 As a Defence security clearance is required for this role, applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance.  To learn more about clearances please visit –

International Traffic in Arms Regulations (ITAR) are applicable and as such, your nationality may be a factor in determining your suitability for this role.

Prior to offer you’ll complete a pre-employment police and medical.

For more information on Thales visit us @ThalesCareers on Instagram

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

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