Senior Technical Engineer, Customer Support (AS400 Cobol)
What will you contribute?
The resource will be part of the established PAYplus FTS client support team.
Responsibilities & Deliverables:
Incident Management for Level 1 and Level 2
Defect fixing for defects
Status reporting about identified cases
Problem Management / Knowledge Management
AS400 COBOL Development Experience
Incident and Problem Management Support Experience
Payments Domain knowledge
Client facing communication skills
Fluent English language
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