Senior Manager, Payment Risk, GFG




May 25

This job is no longer accepting applications.

Get to know the Team:

At GrabFinancial we believe that upholding trust and integrity is at the heart of doing business with all our customers.  

GrabFinancial Risk team is a dynamic regional group that focuses on protecting transactions of millions of Grab customers across Southeast Asia. The team employs cutting-edge digital trust, customer-centric solutions, and expert talents from all across the industry to manage risk and ensure financial abuse is kept outside the door. 

Get to know the Role:

  • Lead a team of risk policy analysts to manage payment (eg cards, e-wallets)  risk for all of  Grab.
  • Conceive the overall strategy and road map to manage payment risk in line with business objectives. 
  • Review, define and create OKRs (Objective and Key Results) and SLAs (Service Level Agreements) with other team members in order to meet business and risk management objectives.
  • Optimise risk actions and processes to achieve highest acceptance rates while minimising losses.
  • Collaborate with other functions within Grab eg. Business, Legal, Compliance, Audit, Customer Experience to execute upon business plans. 
  • Report facts to senior management in a clear, concise and data-driven manner

The must haves:

  • Minimum 10 years of working experience around the domain of payment risk
  • Strong knowledge of credit card scheme rules, card security features and banking processes.
  • Problem-solving, positive and constructive attitude is a must.
  • Comfort in dealing with ambiguity and operating in fast-changing, unstructured environments.
  • Structured, factual and data-driven. Ability to deep dive into data then elaborate clear and synthetic insights.
  • Hands-on experience with fraud detection tools e.g. scoring models and rules engines.
  • Leadership experience or potential, experience managing a small team is a must.

You must be logged in to to apply to this job.


Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information


View resume



Drive Southeast Asia Forward with us