Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Senior Specialist, Market Product Management
As Senior Specialist, Market Product Management, you will be responsible for supporting the development and ongoing management of products and services under the Loyalty Solutions family in Asia Pacific, contribute to growing both the customer and Mastercard's revenues, while meeting strategic product objectives.
Overview
Mastercard Loyalty Solutions provide a range of cutting edge products and services for our Issuers to create compelling card propositions that drive the acquisition of new cardholders and then ensure a positive and long-term relationship with them.
Cardholder Services within Loyalty Solutions provides a range of services from travel and lifestyle benefits to protection and insurance, making cardholders’ day to day lives easier and more secure, in addition to unique benefit platforms and digital solutions.
Do you enjoy a fast paced and dynamic environment working on a diverse range of activities?
Have you worked across a number of different countries and stakeholder groups?
Role
The Senior Specialist, Market Product Management, will be responsible for supporting the development and ongoing management of products and services under the Loyalty Solutions family in Asia Pacific.
In This Role, You Will
- manage existing and identify/develop new products and services to create preference for Mastercard, and differentiation for our customers
- provide ideas and support initiatives for enhancing and expanding existing product capabilities to meet existing demand, and further differentiate product lines to create opportunities in the market place.
- apply project management skills and follow internal product development processes to drive alignment, integration and execution among internal and external project stakeholders supporting the flawless development and implementation of MasterCard’s products.
- liaise with global and / or regional service providers to ensure alignment and flawless execution of new products and services.
- drive continual process and product improvements through identifying efficiencies or removing pain points based on stakeholder feedback or self-identifying change opportunities
All About You
- Good knowledge of travel products and lifestyle services having managed a similar product portfolio or worked in a similar product management or product development capacity
- Strong project management skills
- Effective Communication Skills – Strong written and verbal communication skills and the ability to effectively communicate to many audiences
- Experience in managing products through the product lifecycle, with new product development experience a plus.
- Relevant industry experience; Cards / Payments industry experience is a plus.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.